About Us

Welcome to the online store for Timberline Lodge, Mt. Hood, Oregon.. We have a great selection of classic Timberline Shirts and Sweatshirts available for purchase on our site. Featuring graphics such as our Arrowhead Fire, Daybreak, Paramount, and Iconic Lodge. Purchase today and be a part of a iconic piece of Mt. Hood history.

Shipping Policy

The Timberline Online Store currently ships to domestic US shipping addresses only. The Timberline Online Store will not fulfill orders to freight forwarding companies. We currently use UPS and USPS as our shipping partners.

*Please allow up to 2 business days for order processing. If your order is placed on a weekend or holiday, it will not be started until the following business day.

*Flat Rate excludes Gift Cards, Fire Poker, and Fire Poker Set

Privacy Policy

Timberline Lodge will not sell or trade your contact information to anyone else.
Timberline lodge will only contact you if one of the following things occur:

  • You've asked to be placed on our newsletter mailing list.
  • You've placed an order with us, and we have reason to update you on the status of that order.
  • You've contacted us directly and asked for a response.
  • If at any point you wish to stop receiving correspondence from us, just send us an email and let us know.

 All Sales are final and we do not accept returns on our online store, except in the case of damaged or defective goods.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at giftshop@timberlinelodge.com.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Timberline Lodge Stores

There are three physical Timberline Lodge stores. 

The Timberline Gallery Gift Shop

Located just down the hall from the front desk, the Timberline Gallery Gifts Shop features a great collection of locally-crafted items. Bring the perfect memory of your trip to Timberline home with you – whether it be artwork, a book or other classic Timberline design.

The Wy’East Store

Located in the Wy’East Day Lodge, the Wy’East Store has everything you need for your next Timberline ski or snowboard adventure – including outerwear, goggles, hats, gloves, socks, and more. Browse through a great selection of Timberline logo wear and find other great souvenirs to commemorate your trip to Mt Hood.

Timberline PDX

Located at Portland International Airport, the Timberline PDX Shop features a mix of locally designed and printed apparel and jewelry, iron work, ceramics and glassware made by local craftsman. The store also offers local snacks, wine, and candies.

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